Furniture and appliance deliveries are few per truck, long at each stop, and expensive to get wrong. Customers wait in for a window, crews may need to install, and damage claims need proof. Dedicated platforms exist for this; general route planners can also do the job for smaller operations.
Customers book a window and expect the truck inside it.
Carrying in, unpacking or installing can take an hour or more per stop.
Some jobs need an installer or a two-person crew.
Photos and signatures to settle damage claims.
A tracking link so the customer is home when the truck arrives.
Large items fill a truck long before it runs out of stops.
Five tools for furniture and appliance delivery, in the order we'd suggest them.
Best for
Retailers that need a dedicated big-and-bulky platform
Built for furniture and appliance delivery: it plans around oversized items, driver skills and delivery windows, and positions itself on white-glove service. Prices are by demo and quote.
Pricing: Not published; by demo and quote
Best for
Delivery teams that want windows, skills and proof at a flat price
Optimizes with time windows, service durations, vehicle capacity and driver skills (the Growth plan and up), and can plan pick-up-and-drop-off jobs (on request). Photo, signature and notes proof on every plan and a customer tracking page. No SMS or integrations today.
Pricing: Monthly plans by stops, from $150 a month billed annually ($187 monthly); unlimited drivers and users on every plan
See Routes & Maps plansBest for
Teams that want published prices and SMS
Photo, signature and scan proof, SMS or email notifications with a tracking link, and capacity planning. Per-driver plans need at least three drivers.
Pricing: $49 per driver a month billed annually ($59 monthly), minimum 3 drivers; or from $510 a month for 3,000 orders
Best for
Retailers running high-volume local delivery
Photo and signature proof, ETA notifications and unlimited users from its first plan, which starts at $619 a month.
Pricing: From $619 a month for 2,500 tasks; unlimited users
Best for
Small fleets priced per driver
Plans with time windows, skills and capacities, with proof of delivery on the Pro plan.
Pricing: From $35.10 per driver a month billed annually (Lite); proof of delivery and Weekly Planning on Pro ($44.10)
Routes & Maps vs OptimoRoute| Tool | Pricing model | Proof of delivery | Customer notifications | Free trial |
|---|---|---|---|---|
| DispatchTrack | Quoted | Digital proof of delivery | Proactive notifications | Demo only |
| Routes & Maps | Flat monthly plan by stops | Photo, signature and notes | Tracking page; email from Growth plan and up; no SMS | 7 days |
| Track-POD | Per driver or per order | Photos, signatures, scans | SMS or email | Yes (length not stated) |
| Onfleet | Per task | Photo and signature | Status and ETA notifications | 14 days |
| OptimoRoute | Per driver | Pro plan | SMS or email (Pro) | 30 days |
Service time, crew size, installation, and how windows are booked. Make sure the tool can model each.
A tracking link and email, or SMS too? Ask to see exactly what the customer receives.
Tools charge per driver, per user, per order or per stop. Work out the monthly cost at your current volume and at the size you expect to be, including any add-ons you would need, such as SMS.
Use the free trial with your own addresses, time windows and drivers. Compare the drive time, how long planning takes each morning, and how drivers get on with the app.
For a large retailer that needs warehouse and point-of-sale connections, DispatchTrack is built for it. For a smaller delivery team, a route planner with windows, skills and proof of delivery, such as Routes & Maps or Track-POD, is often enough.
Yes. Routes & Maps lets you set a service duration for each stop, so a two-hour install is planned as two hours.
In Routes & Maps, driver skills (the Growth plan and up) keep jobs with the drivers who can do them.
DispatchTrack is quoted, Onfleet starts at $619 a month, and Track-POD at $49 per driver a month billed annually. Routes & Maps is a monthly plan by stops with unlimited drivers. Small team? We price by stops, not drivers. If our standard plans are more than you need, talk to sales about a Custom plan sized to your monthly stops.
Yes, with all five tools in some form. In Routes & Maps, customers get a live tracking page, and automatic emails on the Growth plan and up.
Import your stops and plan an optimized route with your real addresses.
Competitor details checked October 2026 on each company's own website. Verify on their website before buying.
Product names are trademarks of their respective owners.
